Terms of Service

Acceptance of Terms

By downloading, installing, or using the Arvia AI mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our App.

These Terms are between you and the operator of the Arvia AI service ("we," "us," "our"). The service is operated by an independent developer using the Arvia AI name; if we later form a registered company or assign these Terms to an entity, we will update this page.

These Terms apply to all users of Arvia AI, including visitors, registered users, and others who access or use the service. Our Privacy Policy explains how we handle personal information and is incorporated by reference.

Subscriptions, Trials, and Billing

Paid features are available through in-app purchases processed by Apple (App Store) or Google (Google Play), depending on your device. We do not accept payment cards or other payment methods outside those platforms. We do not receive your full payment card details. Subscription prices and billing cycles are shown at the point of purchase within the App.

Free trials. If a free trial is offered, it will convert automatically to a paid subscription at the end of the trial period unless you cancel before the trial ends. The subscription price will be charged to your Apple or Google account at the start of the paid period.

Auto-renewal. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period at the price confirmed at purchase.

How to cancel. To cancel, go to your device’s subscription settings: on iOS, open Settings → [your name] → Subscriptions; on Android, open Google Play → Profile → Payments and subscriptions → Subscriptions. Deleting the App does not cancel your subscription.

Refunds. Refund requests must be submitted to Apple or Google directly; we do not process refunds. For iOS: reportaproblem.apple.com. For Android: use the Google Play support process.

EU and UK statutory rights. If you are a consumer in the European Union or United Kingdom, you may have a statutory right to withdraw from this agreement within 14 days of purchase. However, by accessing the App’s paid features immediately upon purchase, you acknowledge that performance of the service has begun and you may lose this withdrawal right. We will provide confirmation of your purchase and these Terms by email on request.

Use of the App

You agree to use Arvia AI only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the App in any way that violates applicable local, national, or international laws
• Attempt to gain unauthorized access to any part of the App or its systems
• Reverse engineer, decompile, or disassemble any portion of the App
• Use the App to transmit harmful, offensive, or disruptive content
• Impersonate any person or entity or misrepresent your affiliation
• Use automated scripts or bots to access or interact with the App

Accounts & Registration

Age requirement. You must be at least 13 years of age (or 16 in certain EU countries — see our Privacy Policy) to use Arvia AI. By using the App, you represent that you meet this requirement. If you are between 13 and 18, you represent that your parent or guardian has reviewed and agrees to these Terms. Calorie restriction, macro tracking, and body composition features are recommended only for users 18 and over; if you are under 18, please use these features only with parental or medical guidance.

To access certain features of Arvia AI, you may be required to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Providing accurate and up-to-date information
• Notifying us immediately of any unauthorized use of your account

We reserve the right to terminate accounts that violate these Terms.

Intellectual Property

All content, features, and functionality of the App — including but not limited to text, graphics, logos, icons, and software — are owned by the operator of the Arvia AI service (or its licensors) and are protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes. Nothing in these Terms transfers any ownership rights to you.

AI Features & Onboarding

The App uses artificial intelligence (via third-party providers such as OpenAI) to personalize your experience. You do not submit free-form prompts. You only provide answers to the onboarding questions presented in the App. Those answers—and limited technical context needed to process them—may be sent to our AI and backend providers as described in our Privacy Policy.

You grant us a license to use your onboarding responses to operate, improve, and secure the service, and to provide AI-generated content back to you.

AI-Generated Content — Important Limitations

Arvia AI uses artificial intelligence to generate personalized workout programs and nutrition guidance based on your onboarding responses. You acknowledge and agree that:

• Not professional advice. AI-generated content is not provided by a certified personal trainer, strength and conditioning coach, registered dietitian, nutritionist, physician, or any other licensed or credentialed professional. It is general guidance only, not a professional prescription.
• Suggestions, not prescriptions. All AI-generated workouts, exercise recommendations, and meal or macro suggestions are starting points for your own evaluation — not instructions you are required to follow. You are responsible for deciding whether any recommendation is appropriate for your fitness level, health status, and goals.
• AI can be wrong. AI systems can generate inaccurate, incomplete, outdated, or inappropriate content. No AI-generated program has been individually reviewed by a human trainer or health professional. Do not follow any recommendation that seems unsafe or inconsistent with guidance from your healthcare provider.
• We are not responsible for any outcome — including injury, illness, failure to achieve goals, or other harm — resulting from following or attempting to follow AI-generated content.
• AI outputs may not be unique; other users with similar inputs may receive similar content.

Nutrition, Diet, and Macro Tracking

General guidance only. Meal plans, macro targets, calorie recommendations, and nutrition suggestions provided by the App are for general informational purposes only. They do not constitute medical nutrition therapy, dietetic advice, or a clinical eating plan. If you have a health condition that requires medical nutrition management — including diabetes, kidney disease, cardiovascular disease, eating disorders, food allergies, or any other condition — consult a registered dietitian or healthcare provider before following any nutrition guidance from this App.

If you have or are recovering from an eating disorder: Features that track calories, macros, weight, or body measurements may be triggering. Consult your healthcare team before using these features. If at any time you feel that using the App is affecting your relationship with food or your body negatively, stop using these features and seek support.

Pregnancy and breastfeeding: Do not use the App's nutrition or exercise features as a substitute for prenatal or postnatal care. Consult your healthcare provider about what is appropriate for you.

Age restriction for diet features: Calorie tracking, macro restriction, and weight-management features are not appropriate for users under 18 without parental or guardian supervision and medical guidance. If you are under 18, please discuss the use of these features with a parent, guardian, or healthcare provider.

Third-Party Services

The App relies on third-party infrastructure and services (for example, AI processing and cloud backend providers). Their availability and behavior may affect the App. We are not responsible for outages or changes imposed by those third parties beyond our reasonable control.

Health, Safety, and Medical Disclaimer

Always consult your doctor first. Before starting any exercise or nutrition program, speak with a qualified healthcare professional — especially if you have any pre-existing medical condition, injury, or disability; are pregnant or postpartum; have cardiovascular disease or risk factors (such as high blood pressure, high cholesterol, diabetes, or a family history of heart disease); are over 40 and sedentary; or have not exercised regularly in the past year.

Arvia AI is not a medical service. The App and its content — including AI-generated workout programs, exercise instructions, and nutrition guidance — are provided for general wellness and informational purposes only. Nothing in the App constitutes medical advice, clinical diagnosis, treatment, or prescription. Arvia AI is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Exercise carries inherent risk. Physical activity, including the workouts generated by this App, involves risk of injury or death. By using Arvia AI, you voluntarily assume all risks associated with participating in exercise programs, including but not limited to muscular strains, sprains, fractures, cardiac events, rhabdomyolysis, and other injuries. You are responsible for exercising within your own limits and stopping immediately if you feel pain, dizziness, shortness of breath, or any other concerning symptom.

You acknowledge that no certified personal trainer, physician, or other credentialed professional has reviewed or approved the program generated specifically for you. Arvia AI and its operator expressly disclaim all liability for any injury, illness, or health event arising from your use of the App or any program it generates.

Disclaimer of Warranties

Arvia AI is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the App will be uninterrupted, error-free, or free of viruses or other harmful components.

We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

Use at your own risk. You use Arvia AI at your sole risk. The App and all content it generates — including AI-generated workout programs, exercise guidance, and nutrition suggestions — are provided for general wellness purposes only and are not a substitute for professional medical, fitness, or dietary advice.

To the fullest extent permitted by applicable law, the operator of Arvia AI shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including but not limited to loss of profits, data, goodwill, health, or physical well-being — arising from (a) your use of or inability to use the App; (b) any AI-generated content; (c) any workout, exercise, or nutrition guidance you follow; (d) any unauthorized access to your data; or (e) any other matter relating to the App.

Liability cap. In all cases, our total aggregate liability to you for any claim arising from these Terms or your use of the App shall not exceed the total amount you paid us in subscription fees during the twelve (12) months preceding the claim, or USD $10.00, whichever is greater.

Indemnification. You agree to defend, indemnify, and hold harmless the operator of Arvia AI and its licensors, service providers, and contractors from any claims, liabilities, damages, fines, or costs (including reasonable legal fees) arising from (a) your use of the App, (b) your violation of these Terms, (c) your violation of any applicable law or third-party rights, or (d) any physical injury or other harm you experience while following App recommendations.

Jurisdictional note. Some jurisdictions do not allow the exclusion of certain implied warranties or the limitation or exclusion of liability for certain types of damages. To the extent that any provision of this section is unenforceable in your jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

EU and UK consumer rights. If you are a consumer resident in the European Union or United Kingdom, nothing in these Terms limits any statutory rights you have under applicable consumer protection law that cannot be waived by contract.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable in any jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or severed from these Terms if modification is not possible, without affecting the validity and enforceability of the remaining provisions in any other jurisdiction.

Termination

We reserve the right to suspend or terminate your access to Arvia AI at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

You may terminate your account at any time by contacting us or through the account settings in the App.

Changes to Terms

We may revise these Terms from time to time. We will notify you of material changes by updating the date at the top of this page and, where appropriate, through in-app notifications. Your continued use of Arvia AI after changes take effect constitutes your acceptance of the revised Terms.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-law rules.

Informal resolution first. Before filing any legal claim, you agree to contact us at support@arvia-ai.com and give us 30 days to attempt to resolve the issue informally.

Binding arbitration (where permitted). If we cannot resolve a dispute informally, you and we agree to resolve it through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, and not in court, and not as part of a class or representative action. The arbitrator’s award shall be final and binding. This arbitration clause does not apply to claims for injunctive relief or intellectual property disputes, which may be brought in any court of competent jurisdiction.

Class action waiver (where permitted). To the extent permitted by law, you waive your right to participate in any class, collective, or representative action against us. This waiver does not apply where prohibited by law, including for consumers in the European Union, United Kingdom, and Australia.

EU and UK consumers. If you are a consumer in the European Union or United Kingdom, nothing in this section prevents you from bringing a claim in the courts of your country of residence, and you retain all rights under applicable mandatory consumer protection laws. EU consumers may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

Venue. For any disputes not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Delaware, United States.